The Matrix glitch: Neo hands are gone

Say hello to 3D model of Neo from Matrix. Hands are missing (or maybe his coat sleeves are to long?). The price is reasonable: $5. The Product specification says: “Polygonal. 9.6K polygons.” However the description says: “clothing: 14420poly, 7700vert
head: 9640poly, 14160vert”. So it should be about 24K polygons in total.

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Content provider: Turbosquid