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One missing word has cost me 2 hours of quality time!

Um, I hoped it defaults to _today_

Um, I hoped it defaults to _today_

Check out the United Airline’s flight status check website for mobile devices (screen shot is taken with Opera because it’s easier – but the thing is intended for PDA/Smartphone use). As many people, I rarely remember the today’s date, I just know (most of the time 😉 ) what day of the week it is.

When I want to check if my flight is delayed, I naturally assume the website would be kind enough to default the date to today and if it doesn’t, I just can’t spot the error. So instead of spending 2 more hours at the bar with my friend, I rush to the airport only to find that my flight is delayed for 2 hours. I didn’t know that because I was looking at the yesterday’s flight which wasn’t delayed. And boy would I’ve been pissed if it was other way around!

At the very least – if defaulting to today is too damn complex – is it so hard to add the day of the week to the day to the date selection. This wonderful idea is apparently known to the regular website developers.

It’s just getting worse.

Some time ago we’ve complained about Internet Explorer’s start page being not very user-friendly. Later, the situation improved somewhat for IE7, but looks like it got much worse for IE6:

So you didn't like our old page, huh?

So you didn't like our old page, huh?

Another cisco homepage fail.

A problem with Cisco’s homepage has recently been reported. It would seem the starts aren’t quite right for good Cisco homepages:

What's with the faux frames?

What's with the faux frames?

Check out those strange vertical lines that look very similar to scroll bars, which makes the page quite confusing to navigate. Not sure what they are supposed to mean – some sort of a frame? I wonder why there wasn’t a more subtle line style available.

I initially thought they were the result of my monitor’s humongousness and that on reasonably-sized monitors those bars would be invisible. Not really: even when resized to about 1024×768 the bars are still visible.

We’ll continue to explore miscellaneous Ciscos’ fails in our next posts. 😉

I friggin’ hate this city!

What if I hate the one I live in?

What if I hate the one I live in?

Sometimes people designing things seem to make very general assumptions that may be generally true. I personally like where I live, but many people apparently don’t.

Limiting password length sucks…

…but inconsistency sucks even more. Check out the American Express login form:

I'd like to use my usual password.

I'd like to use my usual password.

When you sign up for web access, password length is limited to 7 characters, which is a quite bad design decision in itself. What if I have a scheme to generate 10-character long passwords? Why on Earth can’t I use it?!

But this particular system sucks even more: in the log in form, the password length is not limited. Once I forget that this particular web site does not accept passwords of my usual length, I won’t be able to log in anymore: I’ll keep trying my regular password technique again and again, and it will fail over and over. If you limit the password length you should at least do it consistently, so if I enter a longer password when registering and have some characters thrown away, it would be nice for the log in form to do the same. This way your strange idea of limiting the password length would at least be transparent to me.